Company Knowledge Base

Private Office AI · Feature — Company Knowledge Base

Company Knowledge Base.
Ask your files, not the internet.

Upload your policies, contracts, handbooks, and reference material into role-based folders, and your team gets straight answers pulled from your own documents — with the source cited every time. Nothing you upload ever leaves the box.

Knowledge Base Indexed · Local
FoldersRole-based
File typesPDF, Word, Excel, CSV
Max file size25 MB each
AnswersCited to source file
StorageOn the box only
Ask “what’s our refund policy?” and get the answer, plus the file it came from.

01 — What it is

Your shared drive, but the AI has already read it

The Knowledge Base turns scattered company files into direct, sourced answers — without any of that material ever being sent to an outside AI vendor to make it work.

The Problem It Solves

No more digging through shared drives

Every office has an answer buried in a PDF somewhere — a policy, a past quote, a clause in a contract. Instead of searching folder by folder, someone just asks Private AI Chat directly, and it answers from the material your team has already uploaded.

  • Handles PDF, Word, Excel, PowerPoint, text and CSV
  • Every answer names the exact file it came from
  • Files up to 25 MB each, no limit on how many
What Makes It Private

Your documents never leave the box

Uploaded files are read, indexed, and stored entirely on the appliance in your office. No document is transmitted anywhere to make search or answers work — the whole process runs on hardware your business owns.

  • Works fully offline, on the office network
  • Organized into role-based folders you control
  • Included at no extra cost, for every employee

02 — What it can do

Built so the right person sees the right file

The Knowledge Base connects to the same login and role system as the rest of the box.

Ask it in plain language

No search syntax to learn — type a question in Private AI Chat the same way you’d ask a colleague, and it answers from the files it has access to.

Folders scoped by role

HR material stays with HR, finance stays with finance — folder access follows the same permissions set up in Team Accounts.

Feeds the Document Generator

Drafts and proposals can pull real details straight from your uploaded files, instead of the AI guessing at your policies or pricing.

Always cited, never a guess

Answers point back to the source document, so anyone can verify a claim against the actual file in seconds.


03 — Getting files in

Uploading takes minutes, answering is instant

Step 1

Create a folder

Set up a folder per department or purpose, and assign which roles can see it.

Step 2

Drag files in

Upload PDFs, Word, Excel or CSV files directly — the box indexes them on-site.

Step 3

Ask, and get a sourced answer

Anyone with access asks in chat and receives an answer with the file it came from.


04 — The rest of the box

The Knowledge Base is one part of the office

Same login, same box, same privacy — explore what else runs alongside it.


05 — Questions people ask

About the Knowledge Base specifically

Where are uploaded files actually stored?+
On the box, in your building. Files are indexed and stored on the appliance itself and never sent to us or any outside AI company.
What file types can I upload?+
PDF, Word, Excel, PowerPoint, plain text, and CSV files, up to 25 MB each, organized into as many folders as you need.
Can I control who sees which folder?+
Yes — folders follow the same role system as the rest of the box, so HR files stay with HR and shared material is scoped to exactly the right people.
Does it tell me where an answer came from?+
Every answer drawn from the Knowledge Base cites the specific source file, so anyone can check it against the original document.

Ready when you are

Turn your company files into instant, sourced answers.

See the Knowledge Base running with real documents in the live demo, or go straight to building your box.